{"id":118,"date":"2026-08-01T08:13:41","date_gmt":"2026-08-01T08:13:41","guid":{"rendered":"https:\/\/ajayuxwork.com\/?page_id=118"},"modified":"2026-08-01T08:21:18","modified_gmt":"2026-08-01T08:21:18","slug":"designing-a-claims-decision-copilot","status":"publish","type":"page","link":"https:\/\/ajayuxwork.com\/?page_id=118","title":{"rendered":"03"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-0aa01211 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/ajayuxwork.com\/?page_id=85\">Fnol Service<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/ajayuxwork.com\/?page_id=37\">Northstar (Design System)<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\">Workers\u2019 Compensation<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Workers\u2019 Compensation<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Designing a Claims Decision Copilot<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">An evidence-first workflow that helped adjusters identify what changed, understand<br>why it mattered and take the next accountable action.<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3a88641f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"895\" height=\"287\" src=\"https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-30-221830.png\" alt=\"\" class=\"wp-image-24\" srcset=\"https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-30-221830.png 895w, https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-30-221830-300x96.png 300w, https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/07\/Screenshot-2026-07-30-221830-768x246.png 768w\" sizes=\"auto, (max-width: 895px) 100vw, 895px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">I designed an embedded copilot for complex workers\u2019 compensation claims. The product connected medical evidence, work-status information, claim activity and action ownership\u2014without allowing AI to make autonomous<br>benefit or legal decisions.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">My role\u2014End-to-end Product Designer<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Primary user\u2014Claims adjuster<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Market\u2014California, USA<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Measurable business outcomes<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">User outcome<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Adjusters spent less time reconstructing the claim and more time evaluating evidence, communicating decisions, and coordinating the next action.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"102\" src=\"https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/08\/Screenshot-2026-08-01-133911.png\" alt=\"\" class=\"wp-image-120\" srcset=\"https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/08\/Screenshot-2026-08-01-133911.png 832w, https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/08\/Screenshot-2026-08-01-133911-300x37.png 300w, https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/08\/Screenshot-2026-08-01-133911-768x94.png 768w\" sizes=\"auto, (max-width: 832px) 100vw, 832px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/08\/California_Workers_Comp_Decision_Copilot_Case_Study_Ajay_Kamat.pdf\" type=\"application\/pdf\" style=\"width:100%;height:600px\" aria-label=\"Embed of California_Workers_Comp_Decision_Copilot_Case_Study_Ajay_Kamat.\"><\/object><a id=\"wp-block-file--media-e5cb9eb5-3d99-4736-b683-6367d484c4ba\" href=\"https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/08\/California_Workers_Comp_Decision_Copilot_Case_Study_Ajay_Kamat.pdf\">California_Workers_Comp_Decision_Copilot_Case_Study_Ajay_Kamat<\/a><a href=\"https:\/\/ajayuxwork.com\/wp-content\/uploads\/2026\/08\/California_Workers_Comp_Decision_Copilot_Case_Study_Ajay_Kamat.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-e5cb9eb5-3d99-4736-b683-6367d484c4ba\">Download<\/a><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">CONFIDENTIALITY Company and product names are omitted. Screens and figures are reconstructed; metrics are<br>rounded, anonymized ranges.<\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-color has-contrast-background-color has-text-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-248f7c56 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center has-base-color has-text-color has-heading-font-family has-x-large-font-size wp-block-paragraph\" style=\"line-height:1.2\">\n\t\t\t<em>\u201c\u00c9tudes has saved us thousands of hours of work and has unlocked insights we never thought possible.\u201d<\/em>\n\t\t<\/p>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--10)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-e42cfab0 wp-block-group-is-layout-flex\">\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:0\">Annie Steiner<\/p>\n\n\n\n<p class=\"has-text-align-center has-contrast-3-color has-text-color has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">CEO, Greenprint<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Workers\u2019 Compensation Designing a Claims Decision Copilot An evidence-first workflow that helped adjusters identify what changed, understandwhy it mattered and take the next accountable action. I designed an embedded copilot for complex workers\u2019 compensation claims. The product connected medical evidence, work-status information, claim activity and action ownership\u2014without allowing AI to make autonomousbenefit or legal decisions. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-118","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ajayuxwork.com\/index.php?rest_route=\/wp\/v2\/pages\/118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ajayuxwork.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ajayuxwork.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ajayuxwork.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ajayuxwork.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=118"}],"version-history":[{"count":3,"href":"https:\/\/ajayuxwork.com\/index.php?rest_route=\/wp\/v2\/pages\/118\/revisions"}],"predecessor-version":[{"id":129,"href":"https:\/\/ajayuxwork.com\/index.php?rest_route=\/wp\/v2\/pages\/118\/revisions\/129"}],"wp:attachment":[{"href":"https:\/\/ajayuxwork.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}